Media Inbox
News, interviews, and brand coverage questions go here. We work in Dhaka time, so answers are quickly available from 10 am to 7 pm.
aq99 Support, media and contact address
Press, media, and general questions are all organized here; the Dhaka-based aq99 Support team responds quickly, and clear guidance is available for bKash, Nagad, and Rocket.
Download aq99 App View Help Center
aq99 Contact: Talk to the Press Team
Response speed
For general media requests, a response within 1 business day; if urgent, include the subject in the same message, then aq99 Help Team will review it first.
Verified information
The team verifies the information before talking, so if there are incorrect screenshots, old links, or incomplete notes, fix them first.
Media resources and brand information
A clear media pack speeds up work, so three items are separated on the aq99 Support page to avoid wasting time writing reports or creating content.
Press kit
Here is a brief bio, correct name, and usable details for new and old reporters; both sides can move forward once they see this.
Brand asset
Logo, screen, and identity images are named separately for each file, so editing doesn't require messaging the Dhaka office repeatedly.
Leadership bio
Here is the brief bio of the assigned team; before coverage, who sees which part is easy to understand.
General aq99 Contact information
Besides media, for daily help some get stuck on aq99 Login, others want to run aq99 App, and many have small questions about bKash or Rocket
App Support
APK installation, updates, and device permissions help; on some Android phones, you must manually grant permissions the first time, which the team shows.
Bangladeshi payment guide
Step-by-step explanations for bKash, Nagad, and Rocket; many users in Dhaka and Chittagong first read these instructions.
For fast access aq99 Help And aq99 Login See this page; if you have account questions, these are your first references.
Three questions about media coverage
Can aq99 be mentioned in social posts?
Yes, but use the correct brand name; if you use the wrong logo or an old screenshot, the team will ask you to fix it first.
Where to get screenshots?
Take clear screenshots of the latest app view, Help Center, and login page; 1200-pixel wide makes the task easier.
What to send before the report?
Send with the title, time of publication, and type of question; this helps the aq99 Support team connect you with the right person quickly.
How to get help quickly
1. First find help
First, check aq99 Help Center; you can find many answers within 3 clicks, especially for login and app settings questions.
2. Send a clear message
Describe the issue, device model, and time; include screenshots if available; this helps the team catch what's happening more quickly.
3. Read the response
If a support message arrives, read it once; if needed, you can follow up again according to Dhaka time.
Finally, viewing aq99 Support, aq99 Contact, and aq99 App together makes the path easier; following the correct instructions makes work move much faster.
Download APKWhat users are saying
Dhaka
Login issue resolved in 1 day
I was stuck on aq99 Login; support asked for the correct screenshot, then gave clear instructions.
Chittagong
App installation is easy
Took 2 minutes to grant permissions after APK download, then the aq99 App opened properly.
Sylhet
Quick answers to bKash questions
The answers about bKash and Nagad are clear; the replies are short and useful.
Rajshahi
Found path from Help Center
I found a solution myself first by checking the aq99 Help Center; later, if needed, I went to the Contact page.
Khulna
Concise answers for media requests
Press notes and brand information save time for clear reporting